Terms and Conditions
Mighty Media LLC (hereinafter "Mighty Media") provides a set of subscription and digital services.
Your Mighty Media membership may start with a free trial. Free trials means we will delay a charge to your payment method on file for a period of days. The specific duration of a free trial is visible when you provide us with your payment method (“sign-up page”). In order to avoid billing to your Payment Method you will need to cancel your subscription before the end of a the free trial - see "Billing, Payments and Cancellation" below.
Free trials and free cancellation is available to any "first time user" of a specific Mighty Media service. We determine a 'first time user" not just by your account email but also by your method of payment, browser ID and other means.
We do not consider you a 'new user' if you have had an active Mighty Media account for the same service within the last twelve months (paid or as a free trial).
If you'd like to find out of you are eligible for a free trial/ free cancellation please contact customer service.
Billing, Payments and Cancellation
All payments are non-refundable. There are no credits for unused periods.
If you subscribed to a monthly/yearly plan your Mighty Media service membership will continue month-to-month or year-to-year and automatically renew until terminated. You must cancel your membership before it renews each month/ year in order to avoid billing of the next period's membership fees to your Payment Method.
We may offer a number of membership plans in conjunction with third party affiliates. We are not responsible for any errors or omissions by advertising provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up.
Subscription fees for the Mighty Media service and any other charges you may incur in connection with your use of the services, such as taxes and possible transaction fees, will be charged on a monthly/yearly basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership until your membership is cancelled. Membership fees are fully earned upon payment. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
To use any Mighty Media service you must provide one or more Payment Methods. You can update your Payment Methods by going to your account page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).
You also authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts.
If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method.
All payments are processed in US Dollars. For some Payment Methods, the issuer may charge you additional fees, such as foreign transaction fees. Check with your issuer for details.
You can cancel your Mighty Media membership at any time ("Immediate Cancellation"). We do not provide refunds or credits for any unused membership periods.
To cancel a Mighty Media subscription access the account section (using your email and password). If you cancel your membership, your billing will cease immediately but you can still use your account until it expires. Each member must retain a valid email to reset a password. Member agrees that any cancellation must be done through the account section. Customer service is unable to access member accounts or subscription information.
In the rare event that a member can not access the account page – member shall contact customer service to restore access (i.e. by requesting an email change). Mighty Media is not responsible for failure to access and cancel a subscription due to the lack of account access.
If you dispute a credit card payment without a prior cancellation of your subscription we will immediately suspend your account until payment is received (or after a dispute is settled in our favor).
Any Mighty Media service is for your personal and non-commercial use only and may not be shared with individuals or other legal entities.
Passwords and Account Access
The member who created the Mighty Media account and whose Payment Method is charged (the "Account Owner") has access and control over the Mighty Media account and is responsible for any activity that occurs through the Mighty Media account.
Each member shall only create and manage one account for each Mighty Media service. Duplicate accounts (e.g. by using multiple emails) will be closed without notice.
Disclaimers of Warranties and Limitations on Liability
The Mighty Media service, along with all its associated content and software, as well as any other features or functionalities connected to the Mighty Media service, are provided "as is" and "as available," with all inherent faults and without any warranties. Mighty Media cannot guarantee, represent, or warrant that your use of the Mighty Media service will be uninterrupted or error-free. Generative AI output can be unpredictable, and we cannot guarantee specific outcomes. In the rare event that your Generative AI output does not meet your expectations, we offer re-runs of your generative AI creations. For more details, please contact our customer service team.
To the extent permissible under applicable laws, in no event shall Mighty Media, or its subsidiaries or any of their shareholders, directors, officers, employees, or licensors be liable (jointly or severally) to you for personal injury or any special, incidental, indirect, or consequential damages of any kind, or any damages whatsoever.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Therefore, some of the above limitations in this section may not apply to you.
If you elect to seek arbitration or file a small claim court action, you must first send your complaint to Mighty Media, by email to [email protected]. If Mighty Media initiates arbitration, it will send a written Notice to the email address used for any such request.
Abusive Behavior and Customer Service
Any abusive or aggressive behavior toward our customer staff will not be tolerated. Aggressive or abusive behavior includes any language that may cause staff to feel afraid, alarmed, threatened or abused and may include threats, personal verbal abuse, derogatory remarks and rudeness.
We also consider inflammatory statements, remarks of a racial or discriminatory nature and unsubstantiated allegations to be abusive behavior. We also consider repeated demands for the exact same request as unreasonable and abusive as this may take up a disproportionate amount of time and resources. This can affect our ability to provide a service to other customers.
Our employees do not have to tolerate unacceptable or vexatious behavior when communicating with our customers. When this occurs, we reserve the right to, not reply to an abusive email, deactivate or close your account without notice or deactivate or close your account without refund. However, before taking such action, it is reasonable to expect you are warned that your conduct is considered to be offensive to allow you the opportunity to moderate your behavior.
We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.